Words matter: Creating a language guide to inform your communications.

About

Is your organization working on how it can be more inclusive? One of the many ways you can do that is through the messaging and content you produce. Words matter. These Language guides provide instruction for respect and dignity, while steering clear of prejudice and stereotypes.

1. Accessible Language: A Guide for Disability Etiquette

2. I am Disabled: On Identity-First Versus People-First Language 

3. LGBTQ-Inclusive Language Dos and Don’ts

4. Talking About Pronouns 

5. Racial Equity Tools Glossary

6. Covering poverty: What to avoid and how to get it right

7. Inmate. Prisoner. Other. Discussed.

8. Sierra Club’s Equity Language Guide

9. Reporting Guides

10. The Social Justice Phrase Guide

11. A Progressive’s Style Guide

12. A Brilliant Way of Living Our Lives: How to Talk About Human Rights

Ten Lessons for Talking About Race, Racism, and Racial Justice

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Advice on how to improve conversations about race, racism, and racial justice.

10 Lessons for Talking About Race, Racism, and Racial Justice

VPSA: Value, Problem, Solution, Action

One useful approach to tying these lessons together is to structure communications around Value, Problem, Solution, and Action, meaning that each message contains these four key components:

  • Values (why the audience should care, and how they will connect the issue to themselves),
  • Problem (framed as a threat to the shared values we have just invoked)
  • Solution (stating what you’re for)
  • Action (a concrete ask of the audience, to ensure engagement and movement).

Demos HR Samples

Demos Levels of Racial Equity Practice by Position

Junior-level staff (Intern, Assistant, Associate, Accountant, and Coordinator-level) positions must include the following:

  • Interested in Racial Equity. You are interested in expanding your analysis and knowledge about the role that racial inequity plays in our society, and are committed to building and/or deepening your commitment to racial justice work.

Mid-level staff (Manager, Campaign Strategist, Policy Analyst, Counsel, Designer) positions must include the following:

  • Understand Racial Equity. You have a demonstrated understanding of the role that racial inequity plays in our society and in movement-building, and have demonstrated an ability to effectively manage across difference.

Senior-level staff(Senior Manager, Senior Campaign Strategist, Senior Counsel, Economist, Senior Policy Analyst) positions must include the following:

  • Working for Racial Equity. You consistently integrate your deep understanding of key racial equity concepts into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.

Director and Associate Director-level positions must include the following:

  • Leading on Racial Equity: You have a sophisticated understanding of how race dynamics impact supervisory relationships, organizational culture, partnerships, campaigns and coalition work, and can demonstrate a history of successfully intervening in problematic dynamics and deepening a racial justice approach within an organization, team, or campaign.

Executive-level positions must include the following:

  • Movement Building with Racial Equity. Along with the above, you are pushing movement partners and allies to incorporate racial equity into their work and are crafting and leading Demos ’ internal racial equity transformation effort.

Demos Racial Equity Interview Questions

For phone screens, for all candidates:

  1. In 2014, Demos began a long-term and ongoing internal effort to transform our integration of racial equity into our work and organization. This process involves all staff and every facet of the organization and incorporates comprehensive intellectual and interpersonal learning curricula aimed to help us negotiate the challenges that encompass this ambitious mission. While this work centers issues of race and ethnic identity, additional intersections critically inform our development–gender, sexuality, physical ability to name a few. Our intensive learning curriculum for all staff has focused on such issues as the history and construct of race; levels of racism; color-blind racism; group dynamics; dominant and subordinated group identities; white privilege; implicit bias; and, so on. We now require that staff demonstrate benchmark racial equity competencies and practices, as reflected in job descriptions and annual reviews. As you hear this, what impressions come to mind, and how might you envision yourself engaging with this process?
  2. What is your perspective on the state of racial equity in the United States?

For 1st round interviews, for all candidates:

  • As you heard in the phone screen, Demos has elevated the issue of racial equity in all of our work. A very important component of racial equity is thinking about, and making changes to, how we work together. In particular, we have explored the concept of group dynamics and the concepts around dominant and subordinated group identities. For me personally, I have explored how my [XXX] identity influences my interactions with others. Within that context, in thinking about your own dominant identity (ies), what is your experience working effectively across subordinated identity groups? What comes to mind when thinking about working across race, culture, gender, class, sexual orientation, language differences?

For 1st round interviews, for SLC-level positions:

  1. As a senior leader at Demos, you will be expected to identify and effectively navigate challenging racial dynamics both internal and external to the organization. What specific professional experiences can you name that speak to this requirement? In giving one or a few examples, please set up the situational dynamics; detail your individual roles and action steps; summarize the outcomes–whether positive or otherwise; and tell us the lessons you learned.
  2. What is your opinion regarding the strengths and weaknesses of the progressive movement on the issue of racial equity? How do you feel progressives have functioned within this space?
  • 1. As we learned with the PBS documentary, our racial categories were themselves political creations to support the economic and political system of slavery: http:// www.pbs.org/race/000_About/002_04-background-02-09.htm

Demos Assigned Racial Equity Readings

Note: I have not yet vetted this list. Posting here for future reference and reading.

REPORT — “Ten Things Everyone Should Know About Race”
Independent Television Service
http://resources.css.edu/diversityservices/docs/tenthingseveryoneshouldknowaboutrace.pdf

ARTICLE — “The Historical Origins and Development of Racism”
George Frederickson
https://www.pbs.org/race/000_About/002_04-background-02-01.htm

BOOK — The History of White People
Nell Irvin Painter (excerpts)

ARTICLE — “White Privilege: Unpacking the Invisible Backpack”
Peggy McIntosh
http://www.racialequitytools.org/resourcefiles/mcintosh.pdf

ARTICLES — “How Immigrants Come to Be Seen as Americans”
https://www.nytimes.com/roomfordebate/2012/11/15/how-immigrants-come-to-be-seen-as-americans

BOOK — Race: Are We So Different?
Alan Goodman, Yolanda Moses, Joseph Jones (excerpts)

BOOK — Racing to Justice: Transforming Our Conceptions of Self and Other to Build an Inclusive Society
john a. powell (excerpts)

BOOK — Racism without Racists: Color-Blind Racism and the Persistence of Racial Inequality in the United States
Eduardo Bonilla-Silva (excerpts)

BOOK — Searching for Whitopia: An Improbably Journey to the Heart of White America
Rich Benjamin (excerpts)

ARTICLE — “The Case for Reparations”
http://www.theatlantic.com/features/archive/2014/05/the-case-for-reparations/361631/

ARTICLE — “A Dream Undone”
http://www.nytimes.com/2015/07/29/magazine/voting-rights-act-dream-undone.html

REPORT — “Whiter Jobs, Lower Wages: Occupational Segregation and the Lower Wages of Black Men”
http://s1.epi.org/files/page/-/BriefingPaper288.pdf

REPORT — “The Gender Wage Gap by Occupation and Race and Ethnicity”
http://www.iwpr.org/publications/pubs/the-gender-wage-gap-by-occupation-and-by-race-and-ethnicity-2013

BOOK — Freedom is Not Enough
Nancy Maclean (excerpts)

BOOK — Harvest of Empires
Juan Gonzalez (excerpts)

BLOG — “On Two Year Anniversary of Blow to VRA, New Evidence That Voter ID Laws Are Racially Biased”
http://www.demos.org/blog/6/4/15/two-year-anniversary-blow-vra-new-evidence-voter-id-laws-are-racially-biased

BLOG — “Racism is Destroying the Right to Vote”
http://www.demos.org/blog/5/18/15/racism-destroying-right-vote

BOOK — A Different Mirror
Ronald Takaki (excerpts)

WEBSITE — Kanaʻiolowalu
Kanaʻiolowalu is a project of the Native Hawaiian Roll Commission. It is a campaign to reunify Native Hawaiians in the self-recognition of our unrelinquished sovereignty
http://kanaiolowalu.org/about/

ARTICLE — “Famous are the Flowers: Ha waiian Resistance Then–and Now”
Elinor Langer
http://www.thenation.com/article/famous-are-flowers-hawaiian-resistance-then-and-now/

REPORT — “Tribal Nations & The United States, National Congress of American Indians”
http://www.ncai.org/attachments/PolicyPaper_VmQazPEqbvZDMeaDvbupWTSZLmzyzBKOknQRXnUyoVMoyFkEWGH_Tribal%20Nations%20and%20the%20United%20States_An%20Introduction.pdf

ARTICLE — “Struggle for Chicano Liberation”
Bill Gallegos
https://www.marxists.org/history/erol/ncm-8/lrs-chicano/index.htm

BOOK—Yellow
Frank Wu (excerpts)

BOOK — Everyday Bias
Howard Ross (excerpts)

Demos Racial Equity Self-Assessment Sample

While this self-assessment is being completed during this year’s annual review process, it is not being considered a part of annual performance reviews. We assume and embrace the fact that staff have varying levels of skill and experience with racial equity issues. Setting your own benchmark of where you think you’re “starting out” in this multi-year process is important to track your own progress and to help inform where organizational trainings should be targeted. It is important to remember that our internal work here at Demos is a microcosm of the work the country needs to do, and so we will best serve our mission by being honest about our starting points and ambitious about our ability to deepen and grow. 

Racial Equity Assessment Questions

Competency 1:  Equity Analysis

You clearly and consistently articulate a sophisticated understanding of racial equity and structural racism and the centrality of this analysis to the work we do and how we operate at Demos. You integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of your job responsibilities and projects.

  1. How have you been fulfilling this competency? Please provide concrete examples.
  2. Has fulfilling this competency has been challenging for you? If so, please explain how.
  3. What action steps do you plan to take over the next year to increase your proficiency in this competency? Please be specific.

Competency 2: Self-Awareness

You demonstrate awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions.

  1. How have you been fulfilling this competency? Please provide concrete examples.
  2. Has fulfilling this competency has been challenging for you? If so, please explain how.
  3. What action steps do you plan to take over the next year to increase your proficiency in this competency? Please be specific.

Competency: Direct Communication

You communicate clearly and directly with colleagues, working intentionally to match intent and impact in interactions, and being proactive to resolve conflicts and misunderstandings, especially across difference. You consistently give both positive and developmental feedback to support learning, excellence, and personal growth.

  1. How have you been fulfilling this competency? Please provide concrete examples.
  2. Has fulfilling this competency has been challenging for you? If so, please explain how.
  3. What action steps do you plan to take over the next year to increase your proficiency in this competency? Please be specific.

Competency: Authentic Relationships

You proactively build and sustain robust, authentic, productive working relationships with colleagues across race and other group identities, including Demos staff and external partners.

  1. How have you been fulfilling this competency? Please provide concrete examples.
  2. Has fulfilling this competency has been challenging for you? If so, please explain how.
  3. What action steps do you plan to take over the next year to increase your proficiency in this competency? Please be specific.