Month: August 2021

August

I‘ve been a bit swamped the last month ahead of a major career transition, so I haven’t been able to document all that has been coming across my desk and into my brain. However, here are some of my highlights!

Building Trust

I really like the concept of an organization consciously developing a Trust Agenda, and engaging in a process where they research and develop Trust Profiles for different stakeholder groups–getting to the bottom of what each group deeply values and prioritizes–and then using these tools to align business practices.

“When a culture is built on an ethical framework of principles, convictions, and norms, rather than rules, the right tone can be set not only from the top, but also from the middle and bottom. Employees are empowered to make decisions about trade-offs at critical moments.”

• Book : The Speed of Trust by Stephen Covey→
• Article: Forbes | ‘Trust Me’ Advertising Does Not Build Trust. Create A Trust Agenda. by Larry Light → “A Trust Agenda is a corporate codification of behaviors reflecting how the business will focus and lead on responsibility, credibility and integrity.”
• Article: Strategy & Business | The Trust Agenda by Dennis Nally→ “Building trust among customers and other stakeholders depends on the business practices and ethics you follow while dealing with them. These can range from how you conduct your business every day, to what role you play as a good corporate citizen, to being a good employer.”‘
• Article: Innerwill | The Powerful Impact of Trust by Sharon Amoss→ “Whether it’s trust at a systemic level, or trust in our work teams, low trust can turn any challenge into a full blown crisis.” // “What’s helpful to remember is that trust is an ongoing exchange between people and is not static. Trust can be earned. It can be lost. And it can be regained.”

Other highlights

• Book: On that same note of trust, I completed the book Radical Candor by Kimberly Scott which I am definitely going to add to my top reads for managers.
• Book: Doing Agile Right by Rigby, Elk, and Berez
• Book: The Count of Monte Cristo by Andre Dumas
• Book: The Poppy Wars